Privacy Policy

All of the content on this site, including but not limited to text, graphics or code, is copyrighted as a collective work under the South African and other copyright laws, and is the property of PetzAid. The collective work includes works that are licensed to The Survivalist.

Note: All contents of this website are covered by Copyright 2019-2022 PetaAid, ALL RIGHTS RESERVED.

Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with PetzAid, or for authorised agents and representatives of PetzAid for the purpose of informing the public and promotion of PetzAid. You may display and subject to any expressly stated restrictions, or limitations relating to specific material, download or print portions of the material from the different areas of the site, solely for your own non-commercial use.

Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized in writing by PetzAid. You further agree not to change or delete any proprietary notices from materials downloaded or copied from the site, or to misrepresent PetzAid.

PetzAid and derivatives such as PetzAid, Salder, Dersalsites, Petzaid, Dersal, Electronic Cigarette Suppliers, E-C-S, Salder, Dersal Mobility and others are registered domains and trading names owned by Dersal Sites. For the purpose of this page, all of these companies, trading names, domains etc are herein after referred to by the use and inference of the trading names registered by Dersal Sites.

Collection of Personal Information
It is necessary for the functionality of this website to collect personal details such as name, address, phone numbers, emails etc, but this information will not be shared with any third party. The details each customer must supply for communication, contact and delivery is held within the workings of this website and not held in any list or database outside of this website. Banking details and passwords are not made available to PetzAid or any of their employees. Banking details are only used by PayFast and your bank. In accordance with the anti spam laws, even signing up to our newsletter requires a 2 step confirmation and has an easy unsubscribe option built in to all newsletter emails. This site uses simple tracking cookies solely for the purpose of recognising a returning customer and facilitating an easy log in process. These cookies are completely harmless and are not damaging to your equipment.

Anti Spam Policy
Certain information is collected on this website, for the express purpose of administrative records, shipping, banking, purchasing etc. None of this information gathered by PetzAid will be shared with or sold to any third party. Obviously certain information must be shared with the relevant payment gateways, courier companies and banking institutions, to complete the purchase procedure. Although unintentional, if one of these entities leak any confidential information, PetzAid can not and will not be held liable in any way whatsoever.

Likewise, we ask you the user, to refrain from harvesting and abusing e-mail addresses and telephone numbers listed on our website for any other purpose than for dealing with appropriate matters between yourself and PetzAid. Any abuse of these addresses and numbers, especially e-mail addresses will be deemed to be in contravention of our policies and terms and conditions and the necessary actions can and will be taken.

All trademarks, service marks and trade names of PetzAid used on the website are trademarks or deemed to be registered trademarks of PetzAid and/or their suppliers.

Warranty Disclaimer
This website and the materials and products on this website are provided “as is” and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, PetzAid and or the holding company or any associated group disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement.

PetzAid does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available, are free of viruses or other harmful components. PetzAid does not make any warranties or representations regarding the use of the materials on this site, in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some countries do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.

Limitation of Liability
PetzAid shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this website or the performance of the products, even if PetzAid, or the holding company Dersal Sites, has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Typographical Errors
In the event that a PetzAid product is mistakenly listed at an incorrect price, PetzAid reserves the right to refuse or cancel any orders placed for products listed at the incorrect price. PetzAid reserves the right to refuse or cancel any such orders, whether or not the order has been confirmed and your credit card or bank account charged. If your credit card or bank account has already been charged for the purchase and your order is cancelled, PetzAid shall issue a credit to your credit card account or bank account, in the amount of the incorrect price.

Term Termination
These terms and conditions are applicable to you, upon your accessing the website and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by PetzAid without notice, at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.

PetzAid may deliver notice to you by means of e-mail, a general notice on the site, or by any other reliable method, to the address you have provided to The Survivalist.

Your use of this website shall be governed in all respects by the laws of the South Africa, without regard to choice of law provisions and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding, directly or indirectly arising out of or relating to this site (including but not limited to the purchase of PetzAid products) shall be in Pietermaritzburg, KwaZulu-Natal. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of PetzAid products) must be commenced within one (1) year after the claim or cause of action arises. PetzAid’s failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. The Survivalist may assign its rights and duties under this Agreement, to any party at any time, without notice to you.

Use of Site
Harassment in any manner or form on the website, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including an PetzAid or other authorised agent, distributor, employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the website any content which is libellous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable, which may constitute or encourage a criminal offence, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organisation.

Participation Disclaimer
PetzAid does not and cannot review all communications and materials posted to or created by users accessing the site and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, PetzAid is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, PetzAid reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to PetzAid in its sole discretion.

You agree to indemnify, defend, and hold PetzAid, its officers, directors, employees, agents, licensers and suppliers (collectively the “Service Providers”) from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the website using your Internet account.

Third-Party Links
In an attempt to provide increased value to our visitors, PetzAid may link to sites operated by third parties. However, even if the third party is affiliated with PetzAid, then PetzAid has no control over these linked sites, all of which have separate privacy and data collection practices, independent of PetzAid. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, PetzAid seeks to protect the integrity of its website and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including broken links).

Some products offered on the pages of PetzAid website are affiliate links to external merchants. These links are provide in good faith, but no claims resulting from poor quality, lost delivery, bad payment transactions can be instituted against PetzAid or its holding company or directors. Any complaints, issues or claims must be taken up with the relevant third party merchant. PetzAid has no control over these functions.

Content and Usage Disclaimer
All information on this website, whether original or copied content, was to our knowledge accurate and is made available to the public in good faith. We do not knowingly intend to mislead anybody.


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All Rights Reserved Worldwide.